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April 21, 2017

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Q21. Which menu should be used to create a username and password in the Cisco Unified CME GUI? 

A. configure > pilot number 

B. configure > extension 

C. configure > phones 

D. configure > system parameters 


Q22. A user would like all calls to be forwarded to voice mail. The user's phone is not set up with a soft key for this feature. Which option accomplishes this configuration from within the Cisco Unified Communication Administrator Directory Number configuration page? 

A. Call Forward and Pickup Settings > Forward No Coverage External > Select voice mail check box 

B. Call Forward and Pickup Settings > Forward Busy External > Select voice mail check box 

C. Call Forward and Pickup Settings > Forward All > Select voice mail check box 

D. Call Forward and Pickup Settings > Forward Unregistered External > Select voice mail check box 


Q23. A user wants their name to show on their phone instead of their directory number. Which configuration item allows an administrator to do this? 

A. Line Text Label 

B. Alerting Name 

C. External Phone Number Mask 

D. Caller Name 

E. Description 


Q24. Which option can an administrator use to add users to Cisco Unity Connection in different time zones? 

A. User Templates 

B. Call Handler Template 

C. Contact Template 

D. Directory Handler 

E. Interview Handler 


Q25. Which IM and Presence chat feature allows for an always-available chat room that remains active, even if all of the participants leave the chat? 

A. Personal 

B. Group 

C. Persistent 

D. Ad-hoc 


Q26. An engineer receives an isolated report that the customer can make calls successfully from an IP phone to other IP phones, but receives an error recording when attempting to call someone over the PSTN. The user cannot recall the error recording to provide the specific error message. Which two steps should the network engineer take to begin troubleshooting? (Choose two.) 

A. Enable debug isdn q931 on the gateway and have user make the same call from the IP phone to PSTN again. 

B. Check the region used by the IP phone in Cisco Unified Communications Manager. 

C. Test the call using Dialed Number Analyzer in Cisco Unified Communications Manager administrator. 

D. Check the calling search space used by the line on the IP phone in Cisco Unified Communications Manager. 

E. Check the gateway to determine which codec is being used by the appropriate dial peer. 

Answer: C,D 

Q27. Which type of signaling does desktop control mode use to control a desk phone? 






Q28. Which component is needed for a voice call to be processed between the enterprise Cisco Unified Communications system and a cell phone via the PSTN? 

A. Cisco Analog Voice Gateway VG224 

B. Cisco Unified Communications Manager call processing node 

C. Cisco Unified Communications Manager Music On Hold node 

D. Cisco Integrated Service Router with digital signal processor resources 


Q29. Which two options are available when adding a user to Call Unity Express? (Choose two.) 






Answer: A,B 

Q30. Use the router console to view the configuration and answer the question. 

International calls are also failing. Using the router configuration supplied, why are international calls failing? 

A. Prefix should be 00 

B. The character "T" cannot be used in a Pots dial pattern 

C. The port should be 0/0/0:12 

D. The destination pattern is missing a "0" 



The International dial peer configuration is shown below: 

\\\\psf\\Home\\.Trash\\Screen Shot 2015-03-11 at 8.54.06 AM.png The prefix is incorrectly set to 900, not 00. 

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